We're using Acrobat Pro 9.0, Windows XPSP3 and Office 2003SP3. This has also been tested with Office 2007 with the same results. The issue comes when a user receives an email that is in rich text format and has more than one PDF attached. The user wishes to right click on the email and print the email and attachments. Works fine when there is only one PDF but more than one PDF and only the first attachment prints. The next attachment produces an error: ''There was an error opening this document. This file cannot be found.''?This happens both when displaying PDF in browser is checked or not. Also happens if user has Acrobat open before printing the email or not. This does not happen when a?user receives an HTML email.
Looking for a fix on this one. Already know work arounds of saving the attachments first, or printing the attachments individually. The user needs to be able to swiftly select a large number of emails and print them alll with attachments. Scanning through to figure out which ones failed to follow work arounds is too time consuming.
Thanks in advance!
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